What is FIVE?
How does FIVE work?
What content does FIVE offer?
FIVE delivers content every day, 365 days per year:
(Role) Model It Mondays: Inspirational video featuring positive role models who are their life stories and advice.
Tell It Tuesdays: Inspirational quote and learning about the author.
World of Work Wednesdays: Video profiling a range of different and intriguing jobs/careers and understanding pathways to them.
Shout Out Thursdays: Weekly updates on leaderboard status and shout outs on mentee activity.
FIVE Index: Knowledge sharing and learning of critical life skills concepts
FIVE 7-Challenges: A 7 day challenge designed to foster positive habit formation
Check-In Sundays: Opportunity for mentee to share what’s on their minds and complete surveys.
Who are the mentees?
Mentees are high school students that have applied to and been accepted into the FIVE program. Though FIVE partners with schools, districts and organizations to recruit mentees, FIVE applicants may attend any school. Click the "Apply to FIVE" tab for information on joining FIVE as a mentee. Apply to FIVE
Who are the mentors?
Mentors are professionals representing a wide range of industries that are recruited from across the country through partnerships with corporations and organizations. They undergo rigorous background checks before they are matched with mentees. Click the "Safety & Security" tab for information on the measures we take to ensure a safe and positive experience for all mentees. Apply to FIVE
What is the time commitment?
FIVE expects mentors to engage in the FIVE app approximately 15 minutes on a weekly basis, but mentors may communicate with mentees on a daily basis as desired.
How long is the FIVE program?
Does FIVE conflict with school work?
What does it cost?
How does FIVE ensure safety?
Before any mentor engages with a young person, he or she undergoes a full federal and state background check. Only then can that adult enter the FIVE network.
All communications are monitored and flagged by the platform according to key words, as well as by two FIVE staff members who are a part of every mentee’s team. These individuals can view all of the texts, photos, and videos to ensure they are safe and appropriate. At any point during a communication, mentees and mentors may signal an alert and halt communications, allowing FIVE team members to intercede as needed. Mentees’ teams abide by mandatory reporting laws, and should a serious issue arise related to a mentoring relationship or individuals student, the FIVE OTG will be in touch with the appropriate agency as well as the school’s point of contact.
FIVE Code of Conduct
To cultivate a safe, healthy and respectful FIVE community, all mentors and mentees agree to the FIVE Code of Conduct and participate in extensive training on the role of FIVE mentors, the nature of professional relationships and networks, and how to communicate appropriately and effectively in this context.
FIVE Code of Conduct:
The FIVE Network is a vibrant and diverse community of mentees and mentors spanning different ages from many different geographies, cultures, races, skin colors, religions, ethnicity, gender, sexual orientation, life experiences, career choices and financial means. The FIVE Network expands networks, relationships and opportunities.
At the core of our values is the belief that respect of oneself, others and differences allow everyone to build strong and productive relationships in healthy, safe and respectful ways. These principles should guide all FIVE behaviors and all FIVE communications between mentors and mentees. Behaviors or communications that defame or victimize any group or individual or that otherwise express vulgarity, profanity, hatred, bigotry or racism in any manner will result in immediate action and have serious consequences. We never want anything to erode the strength of the FIVE community.
FIVE participants are expected to act lawfully, honestly, ethically, and in the best interests of ensuring the safety of the FIVE community. In addition to upholding this code of conduct, FIVE participants are subject to all applicable local, state, and federal laws.
FIVE and Social Media
I am a high school student. Can I apply to FIVE?
That said, there are a couple of qualifications: 1) students must be in 9th Grade for the 2019-20 school year, and 2) students must be 14 years old to apply via the online application. With parent permission, FIVE can make exceptions for students who turn 14 later in their 9th grade year.
Because FIVE expects students to engage independently in the platform content and mentoring experience, our program is not a good match for students with significant learning differences or emotional or behavioral challenges.
What is the application timeline?
The FIVE Mentee Application is currently open for the 2019-20 school year, and the deadline is in November, 2019. Students will be notified of acceptance by and will begin the program in November. Click here to begin the FIVE Application.
I would like to be a mentor. Can I apply?
The FIVE Application for mentors is coming soon! If you are interested in becoming a mentor, please contact firstname.lastname@example.org.
Does a student have to attend a certain school in order to participate in FIVE?
I would like my school, district, or community organization to partner with FIVE. What should I do?
We can’t wait to add you to our network! Contact Robin Baker, Director of National Partnerships, at 202-905-6192 or email@example.com.
What does the FIVE app cost?
Does my cell phone support the app?
The FIVE application is designed to function in the most popular mobile devices and operating systems like Android and iOS.
If you have any trouble installing the app on your phone please email firstname.lastname@example.org.
I don’t have a cell phone. Can I use my computer to login into FIVE?
Yes, you can access FIVE on your computer by visiting app.thefivenetwork.net.
- Check your connection and make sure you have a working WiFi or mobile data connection.
- Click on the “Forgot Password” button and try to reset your password.
- If your credentials are wrong, please contact email@example.com.
Didn't receive the "Forgot Password" email?
- Check that your email is the correct one.
- Check the spam folder of your inbox.
- Tap on the “Resend Email” option.
- Contact firstname.lastname@example.org.
Content doesn't load properly?
- Check your internet connection.
- Change to another section of the app and try again.
- Logout and login again.
Can’t complete a challenge?
- Check if your connection was lost during the submission of the challenge.
- If an error appears, please contact: email@example.com.
Can’t upload images or videos?
- Check if the file format and the size are allowed.
- Check if your connection was lost during the upload.
Can’t chat with Team members?
- Check your connection.
- Logout and login, then try again.
Not receiving notifications?
How can I change my Interests info?
I moved to another city. How can I change the City and School Information?
If your question isn’t answered here:
- Contact your Operator or OTG
- Contact firstname.lastname@example.org.
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